Focus Areas

  • Lower Costs with Oracle Database 11g
  • Consolidation
  • Data Warehousing
  • Security & Compliance
  • High Availability
  • Manageability
  • Storage Management
  • Information Management
  • Application Development
  • Upgrade/Support Services
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Upgrade/Support Services

Solution Overview

Oracle Consulting Services

Reduce risk, lower TCO and maximize your business value with Experts from Oracle Consulting Services. Contact your local Oracle Consulting office to get your first Expert Service!

Oracle Consulting: Oracle Database 11g Update Service

Do you want to upgrade to the latest version of the market leading Oracle Database - to take advantage of its enhanced availability, reliability, scalability, manageability and cost efficiencies? Does your team lack the time or technical skills to complete the upgrade? If yes, then, our Oracle Database 11g Upgrade Service is for you.

Oracle Financing

Oracle Financing helps customers acquire IT products from Oracle and Oracle partners, whether it's a point solution from Oracle or a complex multi-vendor system with software, hardware and services. Your organisation will benefit not only from Oracle's superior technology, but also receive access to affordable and comprehensive total solution financing. We offer flexible payment structures tailored to your unique needs - from leases to long-term financing - all backed by nearly 20 years of experience. We help you acquire licenses, systems and implementation services. And most of all, we help you realise a long-term vision for your technology and your organisation. Specific Benefits: - Flexible payment structures to meet your specific needs - Simple and easy application and qualification process - Single source for total solution financing for your entire IT operation (consulting, implementation, software, hardware, etc.) - Flexibility to structure payments over multiple-year operating or capital budgets - Simplified budgeting with predictable payments For more information, visit www.oracle.com/financing or contact your Oracle Account Manager or Oracle Financing directly at oraclefinancing_ww@oracle.com.

Oracle Premier Support

Only Oracle delivers its highest level of service — Oracle Premier Support — to all customers and believes complete support is essential to business success. Choose Oracle Support to lower total costs and maximize application availability — featuring global, award-winning service and proactive support 24/7, product upgrades, and full-stack, single point of accountability.

Webcast

The New Realities of Service and Support

The New Realities of Service and Support on-demand webcast features Oracle’s Juan Jones, Senior Vice President, North America Support Services, and Jim Malone, Senior Editorial Director, IDG Research Services, in a discussion which explores survey findings and insight from CIOs worldwide regarding the Value of Support.

Customer Podcasts

Podcast: Improving Quality of Service for Oracle Database with My Oracle Support

Discover how My Oracle Support can help optimize the quality of service that Oracle provides to Oracle Database 11g users

White Paper

The New Realities of Service and Support

This whitepaper explores IDG Research Services survey findings from CIOs worldwide that identifies their need for more strategic relationships with IT service and support providers, the growing adoption of proactive support, and a preference for single point of accountability across the complete technology stack.

Whitepaper: IDC on My Oracle Support: How Oracle is Expanding Online Support Capabilities

This IDC Insight reviews the major enhancements to Oracle's support services online in 2008, specifically the introduction of My Oracle Support in September 2008. This document also highlights potential future enhancements and discusses how they relate to advancements in support services overall

Tutorial

Demo: My Oracle Support

See a quick overview of how to take full advantage of Oracle's support services.